Agency 220 LLC
Marketing Services Subscription Agreement
Version 2026-10-03.1
Package schedule
Starter: $350/month USD. New website build; Comprehensive brand guide.
Growth: $800/month USD. Everything in Starter; Studio FAQ video filming; 4 FAQ videos published to your website per month; Batch filming available; Agency 220 paces website publishing; Client handles social posting; agency social posting is not included.
Pro: $1500/month USD. Everything in Growth; Agency-managed social posting with 8 reels per month; 4 SEO blog posts per month; 1 podcast/testimonial episode per month with audio and video; 1 radio ad, 30 seconds long.
Full: $3000/month USD. Everything in Pro; 8 SEO blog posts per month total (instead of Pro’s 4); 1 photography/headshot session per 12 months; Google Business Profile optimization; 1 Google Business Profile post per week; Automatic replies to positive 4- and 5-star Google reviews; Automatic Google Business Profile photo publishing as photos are provided.
1. Parties, acceptance and order of precedence
This Marketing Services Subscription Agreement is between Agency 220 LLC (“Agency,” “we,” or “us”) and the person or business purchasing a marketing package (“Client,” “you”). The person accepting represents that they are authorized to bind the Client. Selecting the agreement checkbox and submitting signup electronically accepts this Agreement for the selected package.
The selected package and monthly price shown at checkout, the package inclusions below, and this Agreement together define the subscription. This Agreement governs marketing package subscriptions and takes precedence over conflicting general website Terms and Conditions, including general ownership statements. Additional work or changes to scope, price, or ownership require a separate written agreement accepted by both parties. No existing customer agreement is automatically replaced by this version.
2. Start of service and first payment
Service begins with confirmed signup and onboarding. A valid payment card is required at signup. The first monthly subscription payment is scheduled 30 days after signup, followed by automatic monthly payments at the selected USD price unless cancelled. The first 30 days are an active onboarding and work period, not a free trial or a guarantee of completion by day 30.
We use onboarding to confirm business information, website requirements, access arrangements and, where included, recording plans. Work depends on Client participation, approvals and production scheduling. Booking a podcast or filming session is not automatic confirmation of a particular appointment. Filming is available in Billings and Bozeman, with appointments agreed with our team.
3. Packages and detailed service scope
The brand guide included in Starter and every higher package is a comprehensive brand guide, covering logo usage, typography, color palette, brand voice, mission/values, imagery, social guidelines and digital/print usage rules.
Each higher tier includes the lower tiers’ services. The catalog below states the current prices and inclusions. Descriptions clarify the work included; they do not create unlimited services, additional quantities, guaranteed deadlines or advertising-spend allowances.
Website and brand guide: Starter includes a new business website and a brand guide. Website work involves organizing the agreed business information and pages, presenting the Client’s services, and preparing the site for use on an agreed domain. The brand guide documents the agreed visual identity for consistent use. Page count, integrations, asset needs and milestones are confirmed during onboarding. Custom applications, ecommerce features, extensive migrations and other work outside the agreed website scope are not automatically included.
Hosting: Agency-managed hosting for the subscription website continues while the subscription remains active. Domain registration, renewals, premium plugins, external platforms and other third-party purchases are not promised as included. Any additional purchase or separately billed service must be agreed before it is incurred. Hosting is not a guarantee of uninterrupted availability or a promise to support every third-party platform.
Growth FAQ videos: Growth adds studio filming of authentic answers to customer questions and 4 FAQ videos published to the website per month, regardless of the number of weeks in the month. Recording may be batched; Agency paces website publication. The Client supplies accurate expertise and participates in filming. Growth does not include Agency-managed social posting: the Client handles their own social accounts and posting.
Pro social and production: Pro adds Agency-managed social posting with 8 reels per month, 4 SEO blog posts per month, 1 podcast/testimonial episode per month with audio and video, and 1 radio ad that is 30 seconds long. We coordinate accounts, subject matter, production and publishing with the Client. Pro does not include photography/headshots or Google Business Profile services. One radio ad is included; a monthly replacement is not promised. Radio-ad creative does not include purchased airtime or a media budget.
Full content program: Full includes Pro, increases SEO blog posts to 8 per month total instead of Pro’s 4, and adds 1 photography/headshot session per 12 months and Google Business Profile services. Photography session scope and image quantity are agreed before booking. Full includes 1 podcast episode per month inherited from Pro, not a second monthly episode. The inherited content quantities are 4 FAQ videos and 8 reels per month, not additional quantities on top of Pro. Publishing the included posts and content has no additional publishing charge. SEO content is not a guarantee of rankings or placement in AI answers.
Google Business Profile services: Full includes optimization of the Client’s Google Business Profile, 1 post written and published per week, automatic replies to positive reviews rated 4 or 5 stars, and automatic publishing of photos as the Client provides them. Client must provide authorized manager access to an eligible profile and appropriate rights to supplied photos. A review is not guaranteed, solicited in exchange for an incentive, removed or altered by these services. Automatic replies do not cover negative reviews or reviews below 4 stars. Publication and automation depend on Google’s permissions and platform availability; these services do not guarantee a Maps ranking or AI recommendation.
Advertising purchases and guarantees: Advertising media spend and airtime are separate from creative services unless specifically agreed in writing. We do not guarantee traffic, leads, sales, search positions, AI citations, platform approval or other business outcomes.
4. Client cooperation, approvals and recording permissions
You own your domain. Agency 220 needs delegated DNS-management access or a secure DNS handoff to connect and maintain your website. You may transfer the domain away at any time, subject to registrar rules and transfer locks, at your own expense. A receiving provider may charge approximately $20/year for registration or renewal, and may charge a transfer fee; actual costs vary. These are the other provider’s charges, not Agency 220’s. Domain ownership and transfer are separate from website ownership.
Client will provide accurate business claims, materials, feedback, approvals and lawful access needed for the work. Client remains responsible for the accuracy and legality of their services, offers, testimonials and regulated-industry claims. We may request clarification or decline unlawful, deceptive or infringing material.
Client will arrange participation and appropriate permissions for employees, customers, interviewees, locations and materials they provide. Client must have permission to use names, likenesses, testimonials, music, photos and other submitted content. Agency will obtain appropriate rights for materials it independently supplies. Publication and material scope changes will be coordinated with the Client.
Use delegated account access and secure handoff methods. Do not submit passwords, DNS credentials or access tokens through ordinary inquiry or intake forms. Client-controlled domains and social accounts remain Client-controlled; access granted to Agency is for providing the services.
5. Scheduling, revisions and changes
After the website is live, all additional development and requested website changes are billed hourly at $149/hour. Publishing posts, FAQ videos and other content included in your selected package has no additional publishing charge. Other changes require your approval before work begins.
Production and website timelines are coordinated with the Client. Missing materials, missed sessions, delayed approvals and third-party outages can affect delivery. Contact our team promptly to reschedule filming or resolve a delay. This Agreement does not create an automatic booking, travel commitment or unspecified cancellation fee.
Changes within the agreed scope will be coordinated during review. Substantial new functionality, a new brand direction, additional productions or other out-of-scope work require written scope and pricing approval. There is no unlimited-revision or unlimited-production entitlement. Do not assume unused appointments or work create a cash credit, extra deliverables or a rollover entitlement unless agreed in writing.
6. Monthly billing and payment authorization
Client authorizes Stripe to save the supplied payment method and charge the selected subscription price on the first billing date and monthly thereafter unless cancelled. The first payment date is displayed in the subscription confirmation. Maintain a valid payment method and current billing contact information. Notify us of a billing error promptly so it can be investigated and corrected.
Subscriptions continue monthly; there is no automatic end after the twelfth payment and no requirement to purchase twelve months merely to cancel. There are no invented setup fees, annual billing commitments or unlisted late fees under these packages. Any future price or package change must be communicated and agreed before it applies; this Agreement does not authorize undisclosed extra charges.
7. Cancellation and refunds
Client may cancel monthly through the Stripe billing-management option or by contacting hello@agency220.com. Cancellation stops future renewals; services continue through the period already paid for. To avoid the first scheduled charge, cancel before the first billing date. Cancelling before twelve successful monthly payments does not make the remaining payments due.
There is no automatic prorated or partial refund for cancelling during a paid billing period. Payments for that period remain payable and service continues through its end. Billing errors will be corrected and refunds required by applicable law will be honored. This provision does not remove rights or remedies that cannot legally be waived.
8. Website ownership after twelve monthly payments
Agency retains ownership of the Agency-created, client-specific subscription website until Client has made twelve successful monthly subscription payments for that website. During that period Client has permission to use the website while entitled to service under this Agreement. The initial 30 days before the first payment do not count as a paid month.
After the twelfth successful monthly subscription payment, ownership of the client-specific website design, content and custom work created for that website transfers to Client, subject to the third-party and reusable-material exclusions below. A qualifying payment is a settled payment for a monthly subscription period, not a failed, refunded or reversed payment. Each paid monthly period counts once; media spend, domain fees and other separate purchases do not count as monthly subscription payments. A tier change does not by itself erase successful payments already made for the same website.
If Client cancels or stops paying before reaching twelve successful monthly payments, Client does not acquire ownership of the Agency-created website. Client expressly agrees that Agency 220 LLC may take the website offline when the Client’s entitlement to service ends, subject to the notice requirements for nonpayment in section 9. No automatic website buyout or transfer is included before the ownership requirement is met; any early transfer must be separately agreed in writing.
Ownership transfer after twelve payments does not cancel the subscription. Hosting and the selected package’s services continue while subscribed. After ownership transfers, Client may cancel and move the website to another provider. Agency will coordinate a reasonable handoff of the client-specific files, content and available export materials it controls; compatibility with a different host or platform and new migration work are not guaranteed or automatically included. Any separately charged migration work requires written approval.
9. Missed payments and suspension
If a payment is missed, Agency will give written notice to the Client’s billing email identifying the overdue payment and how to address it. Agency will not suspend services or take the site offline for that missed payment until at least fourteen days after that written notice if the payment remains unresolved. A failed charge alone does not automatically delete or transfer a website.
Before website ownership transfers, Client agrees Agency may suspend work, hosting and access to the Agency-owned subscription site after that notice period. After ownership transfers, Agency may suspend its unpaid hosting and services after the same notice period, but does not thereby reclaim Client’s website ownership. Client may arrange alternative hosting for an owned website.
Suspension does not impose a twelve-payment commitment or make future unpurchased months due. Contact our team to correct a payment failure, discuss resumption or arrange an owned-site handoff. This clause is not permission to delete Client-owned domains, social accounts or unrelated assets.
10. Client materials, reusable tools and third-party rights
Client retains ownership of materials it already owns and provides, including its existing trademarks, logos, domain registrations, photos and business information. Client grants Agency permission to use those materials as needed to provide the services. Agency does not acquire ownership of Client’s pre-existing materials because a subscription ends.
Website ownership transfer does not convey ownership of third-party software, hosting infrastructure, licensed fonts, stock assets, plugins, platform accounts or Agency’s pre-existing reusable tools, templates and general methods. These remain subject to their applicable licenses. Agency grants or arranges the permissions it has authority to grant for continued use of embedded materials in the delivered website; Client may need its own third-party licenses or hosting after moving the site.
For non-website deliverables such as final approved video, audio, photography, brand-guide materials and ad creative, Client may use the delivered final work in its business once the corresponding service period is paid, subject to participant permissions and third-party rights. Transfer of raw footage, working files, source project files or exclusive ownership beyond the website provision is not promised unless separately agreed.
11. Confidentiality, privacy and access
Each party will use the other’s nonpublic business information only for the services, protect it with reasonable care and share it only with people or providers who need it for that purpose, or where disclosure is legally required. This does not restrict information already public, independently developed or lawfully obtained elsewhere.
The website Privacy Policy explains personal-information practices. Stripe processes payment details. Client should retain copies of its source materials and use appropriate access permissions. We coordinate removal of Agency’s delegated access when it is no longer needed. No specific backup-retention period, perpetual archive or recovery guarantee is created by this Agreement.
12. Service standards and limits
Agency will perform the agreed services with reasonable care and skill. Client should promptly identify a material problem so the parties can discuss correction. Platform availability, search algorithms, third-party approval, audience response and Client participation can affect results. Neither party promises outcomes outside its reasonable control.
Nothing in this Agreement excludes responsibility or remedies that applicable law does not allow to be excluded. This Agreement does not create an unlimited performance guarantee, an automatic liability cap, a waiver of legally required refunds or a release for fraud or willful misconduct.
13. Notices, disputes and entire agreement
Send subscription, cancellation, ownership and billing questions to Agency 220 LLC at hello@agency220.com or call (406) 656-0608. Written notices to Client will use the billing email provided at signup or its updated replacement. Keep that address current and review billing notices.
The parties should first contact each other in good faith to try to resolve a dispute. Mandatory rights and applicable law continue to apply. This Agreement does not impose binding arbitration, a class-action waiver or an exclusive court venue.
This Agreement, the selected package and checkout price, and mutually accepted written scope changes are the agreement for this subscription. A later website edit does not retroactively change accepted ownership or payment terms. Any material amendment requires notice and agreement. If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. Failure to enforce a provision once is not a permanent waiver.